Privacy policy
Effective November 8, 2026. This policy explains what GJ Tech Help collects, how it is used, and the choices you have. GJ Tech Help does not sell personal information.
Who we are
GJ Tech Help is Cody Kennerknecht's tech and repair service in Grand Junction, Colorado. Questions about this policy go to cody@kennerknecht.com or 970-250-6613.
What we collect
When you call, text or email, we receive what you send: usually your name, phone number, email address, the address for on-site work, and details or photos of the problem.
When you hand over a device, Cody may see files on it while diagnosing or repairing it. Your files are accessed only as needed for the job and are not copied or kept, unless you ask for that, for example a backup or data transfer.
This website
This site has no contact forms, no advertising and no analytics or tracking cookies.
Fonts are loaded from Google Fonts, so Google receives your IP address and browser details when a page loads. The site is hosted by Hostinger, which keeps standard server logs (IP address, browser, pages requested and time) for security and troubleshooting.
How we use it
To answer your message, schedule and do the work, send estimates and invoices, and follow up on the job. We do not sell or rent personal information. We share it only when needed to finish your job (for example ordering a part) or when the law requires it.
How long we keep it
Contact and job details are kept as long as needed for the work, warranty questions and normal business and tax records, then deleted.
Your choices
You can ask what information we have about you, ask us to correct it, or ask us to delete it. Email or text and we'll take care of it.
Children
This site is not directed to children, and we don't knowingly collect information from children under 13.
Changes
If this policy changes, the new version will be posted here with a new effective date.